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DOCUMENTATION DISCUSSIONS FILE ROOM
Seti Crashes on Win8

Seti Crashes on Win8

 
ID: 87676
Posts: 2

I just did a clean install of Win8 and fully updated it. When I installed GR it repeatedly generates a "There was a problem..." message. I uninstalled GR and installed Boinc but I get the same error.

 GR was working fine before I did the clean install.

Error Info:

Problem signature:

  Problem Event Name:   APPCRASH

  Application Name:   setiathome_6.03_windows_intelx86.exe

  Application Version:   0.0.0.0

  Application Timestamp:   4890ff3e

  Fault Module Name:   setiathome_6.03_windows_intelx86.exe

  Fault Module Version:   0.0.0.0

  Fault Module Timestamp:   4890ff3e

  Exception Code:   c0000005

  Exception Offset:   00199410

  OS Version:   6.2.9200.2.0.0.256.48

  Locale ID:   1033

  Additional Information 1:   5861

  Additional Information 2:   5861822e1919d7c014bbb064c64908b2

  Additional Information 3:   f3d5

  Additional Information 4:   f3d5be0cad2787556264647dc02181c3

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ID: 15261
Posts: 141

Hi Ken,

You said you did a clean install and GR was previously running ok.  Was the previous operating system Windows 8?

The problem is with the Seti@home app not with GR or BOINC based on the report.  GridRepublic does not run the projects so we can not fix any issues with project applications, but we can help find out the issue and let the projects know.  I checked the Seti@home message boards and did not see any reports of issues running on Windows 8.  Maybe the fresh install did not go perfectly or another program was conflicting with the operation of the seti app.  You could try a project reset for the seti project to see if the app was corrupted and if a new download fixes the crash.

ID: 87676
Posts: 2

Yes, it was the same Windows8.

 I will try again from Seti@.

Thanks.

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