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DOCUMENTATION DISCUSSIONS FILE ROOM
Unable to connect to the core client

Unable to connect to the core client

 
ID: 90307
Posts: 1

I'm having difficulties at home. When I point to the icon it say not connect to a client. On the simple view, I'm getting an error that says "Unable to connect to the core client" I don't seem to have this problem at the wifi at my parent's workplace. Can someone help me?
ID: 15261
Posts: 141

  Dnomy ID: 90307  Posts: 1  I'm having difficulties at home. When I point to the icon it say not connect to a client. On the simple view, I'm getting an error that says "Unable to connect to the core client" I don't seem to have this problem at the wifi at my parent's workplace. Can someone help me? (Friday, June 07 13, 1:51 AM)

Hi Dnomy,

The "Unable to connect to the core client" message is a very hard to diagnose issue.  It has to do with your local machine's internal communication behavior as it is in regards to communication of the "manager" and the "client" two parts that make up the software installed.

Sometimes trying the cancel button will resolve the issue as the client has not yet booted up all the way or something weird is going on.  A restart sometimes fixes this message as well.  Sometimes reinstalling the software is needed to resolve.

Try these to see if any of them help.  For the most part the client is still running, but the manager just can't show you how its running.  I know it is not the best solution, but this is how best I have been able to resolve these thus far.  I am always looking for more how to get a better diagnosis of this issue.  If you can reproduce the situation every time let me know the steps.  We do have a newer version of the software in the works to install which may improve upon this, but only time will tell.  The release will be announced.

ID: 27530
Posts: 2

Not sure it is the same problem, but pretty much every time I start up the machine, Grid fails to connect.  The only thing I've found that 'helps' is to kill that incarnation of GridR, and restart it.  The restart typically fires up, connects, and runs fine.

 I suspect there is a timing problem somewhere in the boot/start-Grid process.

Does any one know of any way to delay the start of GridR for a minute or two at boot?

PS: I run Windows XP, with VIPRE firewall/virus scan.  So far as I know, everything is current/up-to-date.  FWIW

ID: 27530
Posts: 2

FWIW, the last couple days, GridR has fired up and started everything OK.

 Don't remember doing anything different to trigger the change.

 whatever, I guess....

ID: 15261
Posts: 141

seybernetx that is the strange thing about this specific issue.  It is hard to diagnose as anything dealing with the internal network or configuration could cause it.  Glad it is working now. Smiley
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