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DOCUMENTATION DISCUSSIONS FILE ROOM
Unable to connect on new computer

Unable to connect on new computer

 
ID: 13418
Posts: 1

Hi!

 I just got a new computer. I installed Grid Republic as usual. Each time I start the computer, I'm requested to login to Grid Republic, which I do, and get connected. (Here, I wanted to include a screenshot that confirms I'm effectively logged in,but I got a message from the upload window : Internal error - Could not copy file "/tmp/phpt0TCV1" to "/content/www/gridrepublic_legacy/htdocs/joomla/components/com_mambowiki/images/d/d8/20170606084850gridrepublicdesktoplocalhost.jpg". The file is a 20k jpg.) It's here if you think it is of any interest.

Anyway, I get the following message : "Attatched to the account manager - You were able to join this account manager. Click end to close" (This was freely translated from French.)

At the bottom of Gridrepublic window, it shows "Connected to localhost (6.8.44)".

Then, in the messages tab, I get the following logs :

2017-06-06 08:41:00      Starting BOINC client version 6.8.44 for windows_x86_64

2017-06-06 08:41:00      log flags: task, file_xfer, sched_ops

2017-06-06 08:41:00      Libraries: libcurl/7.21.6 OpenSSL/1.0.0d zlib/1.2.5

2017-06-06 08:41:00      Data directory: C:\ProgramData\BOINC

2017-06-06 08:41:00      Running under account BSP

2017-06-06 08:41:00      Processor: 4 GenuineIntel Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz [Intel64 Family 6 Model 142 Stepping 9]

2017-06-06 08:41:00      Processor: 256.00 KB cache

2017-06-06 08:41:00      Processor features: fpu tsc pae nx sse sse2 pni mmx

2017-06-06 08:41:00      OS: Microsoft : x64 Edition, (06.02.9200.00)

2017-06-06 08:41:00      Memory: 7.88 GB physical, 10.26 GB virtual

2017-06-06 08:41:00      Disk: 231.58 GB total, 165.33 GB free

2017-06-06 08:41:00      Local time is UTC -4 hours

2017-06-06 08:41:00      No CUDA-capable NVIDIA GPUs found

2017-06-06 08:41:00      No coprocessors

2017-06-06 08:41:00      Not using a proxy

2017-06-06 08:41:00      No general preferences found - using BOINC defaults

2017-06-06 08:41:00      Reading preferences override file

2017-06-06 08:41:00      Preferences limit memory usage when active to 4036.34MB

2017-06-06 08:41:00      Preferences limit memory usage when idle to 7265.40MB

2017-06-06 08:41:00      Preferences limit disk usage to 10.00GB

2017-06-06 08:41:00      This computer is not attached to any projects

2017-06-06 08:41:00      Visit http://boinc.berkeley.edu for instructions

2017-06-06 08:41:01      Fetching configuration file from http://www.gridrepublic.org/get_project_config.php

2017-06-06 08:43:21      Contacting account manager at http://www.gridrepublic.org/

2017-06-06 08:43:23      Account manager error: bad email address

2017-06-06 08:43:53      Contacting account manager at http://www.gridrepublic.org/

2017-06-06 08:43:54      Account manager contact succeeded

2017-06-06 08:43:54      [error] Inconsistent signing key from account manager

2017-06-06 08:47:44      Fetching configuration file from http://www.gridrepublic.org/get_project_config.php

2017-06-06 08:48:35      Contacting account manager at http://www.gridrepublic.org/

2017-06-06 08:48:36      Account manager contact succeeded

2017-06-06 08:48:36      [error] Inconsistent signing key from account manager

I used the same credentials to connect my computer to Grid Republic than those I use to log in to this site and post this support request. 

 Any hints?

 Thank you very much! 

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