GridRepublic use the false WCG account

 
ID: 55068
Posts: 2

Hi all,

while creating the GR account and trying to import my existing WoldComunityGrid-Account GR create a new WCG account for me. Now i am not able to change this and use MY old WCG account within GR. I have detached the WCG from GR - changed username, password and Mail directly within the WCG WebSite; give my old account the name,password and mail from the bad account and reattach WCG with this data - but there are again the bad account. every try to use my old account within GR results with the bad (renamed) account - but GR should not know the new accountname or password or mail from this bad account ... How can i use MY WCG account within GR?

Thanks

ID: 21503
Posts: 326

Sorry you're having problems.

I'm a little unclear, though: does your account username here at GR match the username of the account you want to attach to at WCG? 

ID: 55068
Posts: 2

Hello Matt,

yes - my username here match the username at WCG at the account that SHOULD be used. But if i add the WCG account (with the GR username tronathome) within GR and refresh my boinc-manager there are the other account displayed (tronathome2). 

tronathome2 is the old (false) account - created while creating my gr account.

i renamed the old tronathome to different names (current=tronathome2); change the password and mailaddress. Than i change my good old WCG account to tronathome with correct password and mail-adress equal to GR.

But if i try to attach the new tronathome-account i ever see the tronathome2 account.

  

ID: 21503
Posts: 326

ok, try this -- 

  • open your desktop software
  • in the menubar, under "advanced", select "stop using gridrepublic".  (if you don't see the menubar, click the "advanced view" button in the lower right)
  • in the "projects" tab, select WCG and then click the "detach" button
  • in the menubar, under "tools", select 'attach to account manager"
  • specify www.gridrepublic.org and then the email and password you used to register at GR

...your computer should then re-attach to GR, and hopefully this time it will connect to the proper WCG account.  

...let me know how it goes... 

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